EQUIPMENT SERVICES
As the largest provider of active gaming, exergaming, and interactive fitness products in the commercial market, we understand the need to provide equipment support services for our customers. That is why we have developed a division in our company dedicated to providing ongoing service/support for our customers. Our services and tools include: maintenance training programs, maintenance manuals, technical problem solving and troubleshooting, equipment repairs, part replacement, and live customer service support.
Our 360° Service Plan includes the most comprehensive service options and direct access to our service and support team Monday to Friday from 8am to 5pm MST. Our 360° Service Team includes dedicated service managers, account managers, project technicians, and our account coordinators who streamline the delivery of service outlined in the 360° Service Plan. Our company operates this system through our proprietary Service operating system allowing us to track open service tickets and assist you in the resolution of all technical issues from anywhere.
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